How do I layer my products?
On clean dry skin, apply the COUVERT DE ROSÉE Hyaluronic Serum, then apply the ÉLIXIR or the PERFECTEUR Serum. If you’re not using an oil serum after the COUVERT DE ROSÉE, apply CRÉME ROYALE and follow with your choice of sunscreen. When layering skincare you don't have to wait. Just simply apply one product after the other, which prevents product pilling.
What product is right for my skin?
The products I’ve created are designed to be used by every skin type and skin condition. Perfecteur is very good for an oily-acneic skin, but dry skin can also use PERFECTEUR Serum and oily/acneic skin can use ELIXIR. This is also true of the EQUILIBRIUM Lotion, it is suitable for all skins but was created for individuals who prefer a light weight but rich moisturizer.
How should my product be stored and what is the shelf life?
Oils are very sensitive to light and extreme hot and cold temperatures. Store in a cool environment and away from direct sunlight. All the products have natural preservatives.
Are the products safe for pregnant or breastfeeding women?
I designed my products to be safe for everyone, but you should always check with your doctor or pediatrician when starting any new skincare products.
How do I use COMPLEXION Skincare with other products?
On clean dry skin, apply COUVERT DE ROSÉE Hyaluronic Serum, then ÉLIXIR or PERFECTEUR Serum, if you are using Retina-A or another serum, apply that product next, then CRÉME ROYALE or EQUILIBRIUM Lotion. If you’re applying product in the morning, you will want to use a sunscreen directly after your moisturizer. At night, apply moisturizer and you’re done.
What should I do if my face looks too oily or my makeup doesn’t stay put in the morning?
Use less product. Instead of five to seven drops of the ÉLIXIR or PERFECTEUR Serum use three drops, warm well between your palms and apply. You can always add a little extra mid-day if your skin is looking or feeling dry.
Who can I talk to if I have questions?
If you have questions please email me at email@example.com. I can schedule a time to talk live in a brief phone consultation and together we can make a plan that best fits you and your lifestyle.
Can I come to your clinic?
If you live in Seattle or are visiting and would like to schedule an appointment with me at my clinic, please email me at firstname.lastname@example.org. I generally booked a few months in advance so please allow plenty of time.
Why do some of your products say “Limited Edition?”
Some of the products that are “Limited Edition” will become a permanent part of the line. If you fall in love with one of the Limited Edition products, don't worry, I will still have it available for repurchase.
Do you make body products?
I make products for the body and will be adding those products to the site in the future. If you are interested in a rich, hydrating body cream and lotion or a bath-body oil, please email at email@example.com.
Do you make facial masks or scrubs?
I make two soothing facial masks that will be added to my site in the future. If you have questions or would like to purchase, please inquire at firstname.lastname@example.org.
Are the products hand-made?
My products are hand-made by me. I formulate and make everything by hand in my lab in Seattle, Wash.
Your products names are French, are you French?
I have been visiting France since I was a young women and from my first trip to Paris, I have been in awe and inspired by the French culture and aesthetic and the their simple approach to beauty and wellness. My brand is a nod for my love of the country that I have spent so much time in.